Terms and Conditions

Last updated March 2, 2018

Please read these Terms and Conditions ("Terms") before using the robincangie.me website and/or before purchasing any coaching services (the "Service") provided by Robin Cangie, Career & Leadership Coach ("us", "we", or "our"). Your access and use of the Service is conditioned on your acceptance and compliance with these Terms, which apply to all visitors, users and others who access or use the Service.  You must be 18 years or older to use the Service and, by accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Coaching Disclaimer

As your career and leadership coach, it is our responsibility to show up and deliver our best work for our clients. It is your responsibility to show up and give our time together 100%. Results are only possible when you're doing the work in between our sessions to move forward and make things happen. We can’t guarantee results, and we are not responsible for any career, leadership, or business decisions you make. Therefore we are not liable for any results that may come from your career, leadership, or business decisions.

Coaching is not counseling, therapy or psychoanalysis and is not to be used in lieu of professional legal, financial, or medical advice.

Service Specifics

Our role is to support and guide you in reaching your goals, but your success depends on your own effort, motivation and commitment. By participating voluntarily in using our Service, you acknowledge that you are personally and fully responsible for the results. We do not guarantee any particular result and results will vary for each individual.

If you need to reschedule a session, please provide as much notice as possible and we’ll take all commercially reasonable steps to reschedule.  If you provide less than 48 hours notice, we may not be able to reschedule, and we are not obligated to refund any amounts paid in relation to sessions that can’t be rescheduled in a timely manner. If you arrive to a session late, we’ll try to extend the time accordingly, but if this is not possible at our sole discretion the session will end at the originally scheduled time and no refund for the missed time will be provided.  For more information, see “Returns and Refund Policy” below.

Third-Party Links/Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by us, and we are not responsible for their content, privacy policies, or practices. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with any content, goods or services available on or through such web sites or services.  We advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Copyrights and Trademarks

Unless otherwise noted, all materials including, without limitation, logos, brand names, images, designs, photographs, video clips, and written and other materials that appear as part of our Service are owned or licensed by us. Our Service is protected by copyright and trade dress and nothing should be construed as granting any license or ownership in anything displayed or used. Our names and logos may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Service, without our prior, written permission. Other product and company names displayed in our Service are the Intellectual Property of their respective owners.

Content Disclaimer

Postings on our Service are made at such times as we determine in our discretion. You should not assume that the information contained on our Service has been updated or otherwise contains current information, and it is possible that the information contained in such postings may have been superseded. SERVICE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP TO DATE. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

No Warranties; Exclusion of Liability; Indemnification

THE SERVICE IS OPERATED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW.  WE SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT FOR OUR SERVICE AND ANY SERVICES YOU PURCHASE THROUGH IT. WE DO NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SERVICE, FOR SERVICES SOLD THROUGH THE SERVICE, FOR YOUR ACTIONS OR INACTIONS IN CONNECTION WITH OUR SERVICE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH OUR SERVICE. YOUR USE OF OUR SERVICE AND ANY SERVICES ARE AT YOUR OWN RISK. IN NO EVENT SHALL EITHER WE OR OUR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SERVICE AND SERVICES PURCHASED THROUGH OUR SERVICE, THE DELAY OR INABILITY TO USE OUR SERVICE OR OTHERWISE ARISING IN CONNECTION WITH OUR SERVICE OR RELATED SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. IN NO EVENT SHALL WE BE LIABILE FOR ANY DAMAGE CLAIM EXCEEDING THE AMOUNT PAID BY YOU TO US FOR THE TRANSACTION GIVING RISE TO SUCH DAMAGE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

WITHOUT LIMITING THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE SERVICE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT OUR SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

Indemnification

You agree to defend, indemnify and hold Robin Cangie, Career & Leadership Coach, and the partners, employees and agents of Robin Cangie, Career & Leadership Coach harmless from and against any and all claims, causes of action, suits, losses, damages, liabilities, fines, penalties, costs and expenses, including reasonable attorneys’ fees and expenses, arising from or related to your use of our Service or any services you purchase through it, out of Your actions, omissions to act or negligence, or your breach of any representation, warranty, covenant, obligation or other agreement contained in these Terms or on Service’s website.  

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any questions about these Terms, please contact us.

Confidentiality

Each Party agrees to maintain confidentiality regarding information (documented or verbal) that each Party chooses to share in the session or as part of your access and use of the Service. We agree not to disclose any information pertaining to your access and use of the Service without your written consent.

Cancelations and Rescheduling

A minimum notice of 24 business hours is required if you need to cancel or reschedule a session. We can make some exceptions for emergencies. No-shows without notice cannot be rescheduled.

Returns and Refunds Policy

Due to the nature of our Service we do not issue refunds once the order is confirmed. Please read the full program details and any FAQs before purchasing any program or product. If you have any questions, please email robin@robincangie.me before purchasing.